AWS Marketplace
Register for Perpetual Compute through AWS Marketplace and understand how you are billed.
Overview
Perpetual Compute is sold as a SaaS product on AWS Marketplace. You subscribe with your AWS account, get redirected to our app to complete registration, and then deploy workloads. Billing is metered (e.g. GPU hours) and appears on your AWS bill.
This page explains the buyer journey, how registration and identity linking work, and how billing and metering behave.
Subscribe and register
Follow these steps to get access:
- Find the product — Open our listing on AWS Marketplace (linked from our website or search for “Perpetual Compute”).
- Subscribe — Click Subscribe and complete the AWS Marketplace subscription flow. You may need to accept terms and set a contract (e.g. pay-as-you-go).
- Land on our registration page — After you subscribe, AWS redirects you to our customer registration URL (
https://app.perpetualcompute.com/register) with a one-time token in the request (x-amzn-marketplace-token). Do not close or refresh this page before it finishes. - Automatic account linking — Our app sends the token to our backend, which exchanges it with AWS for a customer identifier and your AWS account ID. We create or link your Perpetual Compute account and log you in. You should land on the dashboard.
Complete the redirect
Identity and first login
Sign-in to the app uses Login with Amazon (or other configured identity providers). When you first land from Marketplace, we associate your AWS Marketplace customer identifier with your session so you can deploy and be metered correctly. On subsequent visits, sign in through the normal app login page; your subscription and customer identifier are already linked.
If you have trouble signing in (e.g. “Invalid redirect” or “Redirect URI mismatch”), see our support page or contact support@perpetualcompute.com. Common causes are browser blocking third-party cookies or an incorrect callback URL in the identity provider configuration.
Billing and metering
You are billed through AWS Marketplace. Charges appear on your AWS bill; we do not charge your credit card directly.
Billing model
Pricing has two parts: (1) AWS Spot usage for the EC2 instances that run your workloads (you pay AWS for that compute), and (2) our stability fee (e.g. a fixed rate per GPU hour or per instance hour), which we report to AWS Marketplace as metered usage. The stability fee is what you pay to Perpetual Compute via Marketplace for the migration and reliability service.
Metered dimensions
We report usage by dimension per instance type family (e.g. gpu_hours_g6, gpu_hours_p5). Usage is typically submitted in batches (e.g. hourly). The list price per dimension is set in the Marketplace product listing; your bill is (usage × list price) for each dimension, plus AWS’s own charges (e.g. Spot, data transfer).
Billing timing and invoices
AWS Marketplace aggregates usage and invoices according to AWS’s schedule. You can view usage and invoices in the AWS Billing Console under “AWS Marketplace” or “Subscriptions.” There may be a delay (e.g. a few hours to a day) before recent usage appears.
No fixed monthly fee
FAQ and troubleshooting
Registration fails or I never land on the app
Ensure you complete the Marketplace redirect in one go. If the page errors, try again from AWS Marketplace (“Manage subscription” or “Launch”). Clear cookies for the app domain if you had a previous failed attempt. If it still fails, contact support@perpetualcompute.com with your AWS account ID (no need to send the token).
Usage or charges not showing on my AWS bill
Marketplace usage can take a few hours to appear. Check “AWS Marketplace” in the Billing Console. If you have run deployments and still see no usage after 24–48 hours, contact support with your deployment IDs and time range.
How do I cancel or unsubscribe?
Unsubscribe from the product in AWS Marketplace (e.g. “Manage subscription” → “Cancel subscription”). After cancellation, you will not be charged for new usage. Stop any running deployments from the app to avoid further Spot charges from AWS.